ViewPoint Log-In Guide

04/03/2026

This guide provides a clear, step-by-step process to help you log-in to the platform quickly and easily.

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Signing In & Verification

12/04/2025

In this quick tutorial, we'll guide you through four simple steps to sign in and verify your viewpoint account.

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Okta & Jamf Trust Installation

02/01/2026

This guide walks you through logging in with Okta, installing the Jamf Trust mobile device manager with two-factor authentication, and getting the ViewPoint Photo Capture app on your mobile device.

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ViewPoint LADWP Subcontractor Registration & Onboarding

02/01/2026

This guide is here to help you with the onboarding of Subcontractors to ViewPoint. It provides an overview of key features along with step-by-step instructions to improve your experience and efficiency.

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LADWP Subcontractor Organization Registration Overview

03/06/2026

In this session we'll walk through the requirements for registering subcontractor organizations.

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ViewPoint LADWP Subcontractor Registration & Onboarding

03/12/2026

This guide will walk you through the process of submitting an ACD activation request in ServiceNow, retrieving the new user's login ID and temporary password and ensuring your new subcontractor is properly provisioned with access to the ViewPoint web platform.

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Scheduling Appointments for Prospects

07/31/2025

In this tutorial, we’ll walk you through how to schedule an appointment.

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Assessment & Qualification for Leads

08/06/2025

In this tutorial, we'll move through how an ESR creates an assessment for a lead.

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ViewPoint (DI Edition) & Prospector Capture Viewer | Move Site Photos

03/18/2026

The Capture Viewer Move Site Photo feature allows users to quickly transfer photos between Application IDs. These steps explain how to use the Capture Viewer Move Site Photo feature in either ViewPoint (DI Edition) or Prospector.

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ViewPoint Audit Creation & Submittal User Guide

03/01/2026

This guide is here to help you with the entering of audits into ViewPoint. It provides an overview of key features along with step-by-step instructions to improve your experience and efficiency.

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Photo Capture Claim Site Process

10/11/2025

In this quick walk through, you'll see how to claim sites, so you can start capturing required photos for the jobs that your team has assigned.

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Audit Time Log

02/11/2026

This video offers a step-by-step guide on how an auditor logs time using the audit time log feature.

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Submitting Audit Time Invoices

12/09/2025

In this tutorial, we'll walk through how subcontractors should prepare and upload their audit invoice.

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ViewPoint QA/QC Process User Guide

08/01/2025

This guide is here to help you with the QA/QC process in ViewPoint. It provides an overview of key features along with step-by-step instructions to improve your experience and efficiency.

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Trade Pro Portal User Guide

03/06/2025

This guide is here to help you get the most out of the Trade Pro Portal. It provides an overview of key features along with step-by-step instructions to improve your experience and efficiency.

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Supporting Documents

08/18/2025

How to upload supporting documents with a focus on submitting contractor audit invoices.

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Audits — How to Accept & Assign

09/16/2025

This tutorial covers how a contractor customer service representative accepts and assigns audits in viewpoint.

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ViewPoint Utility Eligibility Review User Guide

09/01/2025

ViewPoint Utility Eligibilty Review user guide streamlines eligibility reviews, helping you stay organizedand connected with your Willdan Program Team.

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Customer Eligibility

09/04/2025

Overview of the utility customer eligibility process in Viewpoint.

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